Managing and Supervising Volunteers

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If your organisation works with volunteers, you may need support in understand the rights of volunteers and your responsibilities to them.  You will also want to ensure you have all the practical tools and resources to manage volunteer placements effectively. 

We will train your managers and staff to get the best from volunteers through appropriate and empowering ways of managing and supervising their work.

We can help with:

  • Advice on sourcing, recruiting and selecting volunteers

  • Best practice in the organisation and design of volunteer placements

  • Carrying out risk assessments for volunteers

  • Training for staff in managing and supervising volunteers

  • Helpline support on specific volunteer issues

  • Volunteer resource pack, including Volunteer Policy, Volunteer Procedures and Volunteer Agreements

  • Dealing with difficult volunteer behaviour

  • Dismissing volunteers

  • Avoiding creating an employment relationship with volunteers



Richard Banks; Real People's Human Resources Director and Senior Consultant

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Real People's HR consultants will answer you queries over the phone or in person

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Real People have been assessed and selected as an NCVO Approved Consultant.


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